For any business that wants to look professional in front of its hardest critics and customers, one key aspect should always be having a call center handle them efficiently and effectively. You can do this simply by implementing the best call center business VoIP solutions into your business communications infrastructure. Call center phone systems are […]
What are some different types of call centers? Read More »
As a business owner, you may be wondering how many phone lines your business needs while trying to be aware of the costs. Business VoIP phone service is replacing traditional phone systems more and more each day as business owners are seeing the cost savings in their quarterly reports and are glad they made the
How Many Phone Lines Does Your Business Need? Read More »
When it comes to tracing a VoIP call, all VoIP phone numbers can be traced; however, it all depends on the access you have to the system. If you only have access to the phone, tracing a VoIP call is very difficult due to today’s router and servers that do not use media flow to
Can You Trace a VoIP Call? Read More »
While many businesses today are using advanced VoIP call center solutions, several are still stuck in the dark ages with Public Switched Telephone Networks (PSTN). During the introduction of landline telephones, they evolved over the years and became a mainstream technology but nowadays, they are almost becoming obsolete. Statistics have shown that VoIP call recording
Best Practices and Tools for VoIP Call Monitoring Performance Read More »
To better understand how the acronym RTP works in VoIP, we need to understand what the standardized 1996 Real-Time Transfer Protocol means. RTP provides the transmission of video and audio in real-time. RTP also offers end-to-end transport abilities for real-time applications on unicast or multicast network services. VoIP phones for SIP trunking and RTP are
How Does RTP Work in VoIP? Read More »
As a business owner, whenever you are considering an upgrade in your infrastructure and IT department, enterprise VoIP reviews for large-scale companies and a VoIP business review for small to midsize businesses are paramount as well as understanding the advantages and features of the VoIP service provider. There are many advantages of changing your conventional
What Your IT Department Needs to Know Before Choosing a VoIP Service? Read More »
If you are like many businesses today, your communication systems are the most important part of your success in a world where competition is fierce and demanding. Until just a few years ago, many people used to commute to work in the office environment, and while some still do, many are working remotely nowadays. With
Signs It’s Time to Upgrade to a Cloud Phone Technology in 2022 Read More »
If you are thinking about SIP trunking for your business, it’s always beneficial to read SIP service provider reviews, ensuring you get the best provider for your business needs. SIP trunking is a technology that works by placing calls over the internet while controlling and establishing data transfer. SIP trunking pricing can depend on many
How SIP Trunking Features Benefit Your Business Needs Read More »
We live in a world where Unified Communications (UC) is being adopted by many businesses of all sizes and becoming an intricate part of how companies communicate. From small to large companies trying to keep a competitive edge in a highly globalized economic workplace, it’s paramount to have an effective communication system. Long gone are
What is a UCaaS Platform? Read More »
[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.17.3″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″] Having a reliable phone system is a crucial component for any small business; however, there are more important questions to ask a small business telephone system provider when searching for the
What is the Best Phone System for a Small Business? Read More »
