Blocking Spam Calls to Your Business: How to Do it Effectively As a business that receives a high volume of phone calls from customers, vendors, and other business-related affiliations, there’s nothing worse than answering a spam call that has nothing to do with your business. Even if the call only takes one minute of your […]
Blocking Spam Calls to Your Business: How to Do it Effectively Read More »
Conference call phone systems can be a blessing or a curse depending on the software and phone system itself. Businesses today rely heavily on the conference and video communications to conduct meetings, set itineraries, schedule appointments, and solve customer-related issues. Common problems that occur with conference call systems include not being able to hear each
How to Fix Common Conference Call Problems Read More »
Cloud phones are one of the most popular ways for businesses to communicate and conduct conferencing over the phone. Many major enterprises and corporations use them every day and have become an integral part of business phone solutions. A VoIP toll-free number allows businesses to manage their customer calls more efficiently. Having a VoIP business
What is a Toll-Free Number and Do I Want One? Read More »
Since the debut of the Covid pandemic, today’s business world is more dependent on communication and connectivity than ever before with companies continuing to move toward fully remote or hybrid employees, plain old telephone service (POTS) simply doesn’t work anymore. With approximately 60% of today’s workforce working remotely, businesses are searching for communication solutions such
UCaaS vs VoIP: What Meets Your Business Needs? Read More »
For any business that wants to look professional in front of its hardest critics and customers, one key aspect should always be having a call center handle them efficiently and effectively. You can do this simply by implementing the best call center business VoIP solutions into your business communications infrastructure. Call center phone systems are
What are some different types of call centers? Read More »
As a business owner, you may be wondering how many phone lines your business needs while trying to be aware of the costs. Business VoIP phone service is replacing traditional phone systems more and more each day as business owners are seeing the cost savings in their quarterly reports and are glad they made the
How Many Phone Lines Does Your Business Need? Read More »
When it comes to tracing a VoIP call, all VoIP phone numbers can be traced; however, it all depends on the access you have to the system. If you only have access to the phone, tracing a VoIP call is very difficult due to today’s router and servers that do not use media flow to
Can You Trace a VoIP Call? Read More »
While many businesses today are using advanced VoIP call center solutions, several are still stuck in the dark ages with Public Switched Telephone Networks (PSTN). During the introduction of landline telephones, they evolved over the years and became a mainstream technology but nowadays, they are almost becoming obsolete. Statistics have shown that VoIP call recording
Best Practices and Tools for VoIP Call Monitoring Performance Read More »
To better understand how the acronym RTP works in VoIP, we need to understand what the standardized 1996 Real-Time Transfer Protocol means. RTP provides the transmission of video and audio in real-time. RTP also offers end-to-end transport abilities for real-time applications on unicast or multicast network services. VoIP phones for SIP trunking and RTP are
How Does RTP Work in VoIP? Read More »
One of the biggest benefits of business VoIP phones for lawyers is the freedom of making and placing important client phone calls from any location and not being tied to the office phone systems like traditional landline service is known for. With the best VoIP for lawyers, you never have to worry about missing critical
Best VoIP for Lawyers and Law Firms 2022 Read More »
