In the modern age of smartphones, call recording is not a big problem. Most smartphones come with simple call recording apps that can be utilized at any time. The complication comes at the organizational level, where multiple phone calls have to be made. Traditional PSTN lines require complex infrastructure for call recording. Call centers and […]
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The internet has been around for 40 years now, and a lot has happened in its transformation. From the first time a computer accessed the world wide web to now, the changes that have happened can only be quantified as astronomical. From the sheer size of computers used in the 1980s to the microcomputers used
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With technology moving at light speeds toward innovative communication processes, it’s important to have the right VoIP business phones. One major advantage of the SIP system combined with the right choice of VoIP service providers can offer businesses more advanced features and seamless communications through multiple channels. With that said, many are wondering what in
What’s the Difference Between SIP and VoIP? Read More »
While many businesses today are using advanced VoIP call center solutions, several are still stuck in the dark ages with Public Switched Telephone Networks (PSTN). During the introduction of landline telephones, they evolved over the years and became a mainstream technology but nowadays, they are almost becoming obsolete. Statistics have shown that VoIP call recording
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As a business owner, whenever you are considering an upgrade in your infrastructure and IT department, enterprise VoIP reviews for large-scale companies and a VoIP business review for small to midsize businesses are paramount as well as understanding the advantages and features of the VoIP service provider. There are many advantages of changing your conventional
What Your IT Department Needs to Know Before Choosing a VoIP Service? Read More »
The term cloud computing is currently being used by virtually every tech expert out there. Those in the business world are constantly being told to migrate to cloud-based technology. More specifically, there is a rush to migrate businesses from landline to cloud-based. But what exactly does it mean? Cloud-based phone systems simply facilitate communication over
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As VoIP advances in features, it becomes even more easy and interesting to use. Statistically, most VoIP users barely use 50% of the features available. There are many beautiful features that VoIP users may want to utilize. One of the top features that are rarely utilized is call-parking. Traditional call lines had what is known
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VoIP has been developing at a tremendous rate. Over the past few years, businesses and other organizations have shifted rapidly from landline to Voice Over Internet Protocol. While this development is welcomed, questions abound about VoIP’s security threats. When VoIP was first launched, critics argued that it lacked the proper security credentials to be used
How to Avoid VoIP Security Risks? Read More »
Voice Over Internet Protocol (VoIP) technology has been widely accepted by the business community since its inception. The technology has gone viral, with all the leading tech firms shifting from traditional communication solutions to VoIP. The rush to adopt business VoIP solutions just goes to show that the technology is not only beneficial but also
Benefits of VoIP Conference Calls for Your Business Read More »
Online conference calls have become the order of the day, with more people preferring to work remotely. Most institutions, including SMBs, were forced to implement work-from-home programs at the peak of the COVID-19 pandemic. As a result, online call conferencing has become a necessity. With a vast list of web conferencing software, there are many
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