Call software

Is Blended Call Center Software Better?

Business Phone Systems, Call Center Business VoIP Solutions, Call Center Phone Systems, Call Center VoIP /

Businesses that focus on developing seamless two-way communication between customers and call-center agents often report greater operational efficiencies and improved customer experience. Call center phone systems have existed for years but most focus either on inbound calls or outbound calls. Blended call center software is an advanced solution that allows agents to handle both inbound […]

Is Blended Call Center Software Better? Read More »

How to Fix Common Conference Call Problems

Business Phone Systems, Call Quality, Managed Phone Systems, Office Phone Systems /

Conference call phone systems can be a blessing or a curse depending on the software and phone system itself. Businesses today rely heavily on the conference and video communications to conduct meetings, set itineraries, schedule appointments, and solve customer-related issues. Common problems that occur with conference call systems include not being able to hear each

How to Fix Common Conference Call Problems Read More »